top of page

FAQ

  • What are the payment methods available for Lucius Valenti Streetwear?
    Lucius Valenti Streetwear offers a range of convenient payment options for our customers. You can pay for your purchase through major credit cards, such as VISA, MasterCard, American Express, and Discover. We also accept payments via PayPal, Amazon Pay, and Apple Pay. Additionally, we offer the option to pay with Afterpay, a service that allows you to split your purchase into four separate payments, interest-free. Please note that we do not accept personal checks or money orders as forms of payment. At Lucius Valenti Streetwear, we aim to make the payment process effortless and secure, ensuring a seamless shopping experience for our customers.
  • What is the return policy?
    Currently Lucius Valenti Streetwear is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. ​ However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue.
  • What is the shipping policy and methods available?
    Currently shipping in the United States is free, shipped 3-5 business days from the date the order is received. Outside the United States shipping times may vary depending on the location. Typically orders are shipped within 3-5 business days after the order, and may take from 10-30 days to be received depending on the location the order is being shipped to. All shipping at this time is Standard Shipping.
bottom of page